The Philosophy of TS&I
The philosophy of TS&I is guided by several principles:
- Thorough Understanding
Through my extensive work and teaching experiences, I have gained the advantage of having found out how hard it is to get to really know something. How careful you have to be about checking the design and results of experiments and technical research. How easy it is to make mistakes that fool you. I know what it means to understand something, and therefore when I see how information is collected, I can see that a problem is not fully understood, the work necessary has not been done, and the checks necessary have not been followed. Reality is nature and nature cannot be fooled.
- Objectivity
Additionally, before one begins to solve a problem one must not think they know the answer. The questions about doubt and uncertainty are what are needed to initiate a solution or new direction. One must recognize ignorance and leave room for doubt. For if one thinks they know the answer, there is no need to gather any evidence. Conducting trials to gather evidence is the scientific method and this method is necessary where sound experience cannot provide the answer.
- Creativity
It is also important to connect ideas from different directions to see if they are consistent, to create a logical consistency among the various things that one knows and learns. The more activity trying to put together ideas of different directions the better the innovation process is. One must judge all of the evidence, not pick only what one likes. Then objectivity with sound observations in hand must rule over authority. Authority must be disregarded when the observations disagree with it. Then one can present the entire evidence in a way that does not bias the receiver of the evidence and the true solution to the problem can be found.
- Results
Solutions which meet or exceed the customers requirements.